CollabOps

Operator Console

A system administration console for on-premise operators — look up users and force-reset passwords

The Operator Console is a separate administration screen for the people who run a self-hosted CollabOps deployment. It is not visible to regular users of the product — only the system operator responsible for the whole deployment can access it.

The operator role is a completely different concept from in-product roles such as workspace Owner, Member, or Guest. It is not permission over a particular workspace — it is an operator-only capability for running the entire on-premise server. It does not apply to customers who simply use the product.

On-premise only

This console exists only in on-premise deployments. The cloud (SaaS) environment does not include the console or its related features at all, and in any non-on-premise environment every console path responds with Not Found (404).

Why it exists

On-premise environments often have no outbound mail (SMTP) server, so email-based password reset does not work in practice. In that situation, a user who forgets their password has no way to recover it on their own. The Operator Console solves this by letting the operator issue a temporary password directly.

Activation conditions

The console is activated only when all three of the following conditions are met.

ConditionDescription
On-premise modeThe deployment is running in on-premise mode
Operator usernameThe operator account username environment variable is set
Operator passwordThe operator account password environment variable is set

If any one of them is missing, the console and its related features are not activated. Contact the deployment owner about environment variable settings.

Key features

Console sign-in — access with the operator account

User management — browse, search, and view details of users registered in the deployment

Force password reset — issue a one-time temporary password to a user

Operator Console user management screen

The Operator Console after sign-in — the user management screen

Console address

The console lives at the /admin path of your deployment domain. For example, if your deployment domain is collabops.example.com, the console URL is:

https://collabops.example.com/admin

See the sign-in page for the URL format, additional examples, and step-by-step instructions.

The operator session is fully separate from regular user sign-in. Signing in to the console does not affect a regular user session in the same browser.

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